Terms & Conditions
Xulvi is a results-driven digital marketing agency passionate about helping businesses succeed in the online world.
Last updated: October 22, 2025
Welcome to Xulvi – Digital Marketing Agency
These Terms and Conditions govern your use of our website https://www.xulvi.com/ and any services we provide. By using our website or purchasing our services, you agree to these Terms. Please read them carefully.
1. Services
Xulvi provides digital marketing, graphic design, website design and development, video editing, and SEO services. Details of each service, including pricing and deliverables, are available on our website or provided upon request.
2. Payments
All payments for services are made directly through our website using secure payment gateways. Prices are displayed in the applicable currency and may include taxes or transaction fees, depending on your location.
3. Refund Policy
We aim to ensure full client satisfaction. If you are not satisfied with a service, you may request a refund within 7 days of purchase.
Refund requests will be reviewed on a case by case basis. Approved refunds will be processed through the same payment method used for the original transaction.
Please note, refunds are not available once a project has been fully completed or delivered.
4. Cancellations
If you wish to cancel a service after payment but before work begins, please contact us immediately. Cancellations made after work has started may incur a partial service charge to cover work already completed.
5. Intellectual Property
All content, materials, and designs created by Xulvi remain our property until full payment is received. Upon payment completion, ownership of final deliverables is transferred to the client unless otherwise stated in writing.
You may not copy, reproduce, or distribute any part of our website content without prior written consent.
6. Client Responsibilities
You agree to provide accurate information, timely feedback, and any required materials for project completion. Delays caused by incomplete or incorrect information are not the responsibility of Xulvi.
7. Limitation of Liability
Xulvi will not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or services. Our total liability for any claim related to our services is limited to the amount paid for that specific service.
8. Confidentiality
We respect your privacy and maintain confidentiality of all client information and project materials shared with us.
9. Changes to These Terms
We may update these Terms and Conditions occasionally. Any changes will be posted on this page with an updated date. Continued use of our website or services means you accept the revised terms.
10. Contact Us
If you have any questions about these Terms, please contact us:
Xulvi – Digital Marketing Agency
Dhaka, Bangladesh
📧 Email: info@xulvi.com
🌐 Website: https://www.xulvi.com/